Privacy Notice

Last Updated: 23 February 2025

Love Storey Weddings ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website https://lovestorey.uk ("Website") or engage with our services.

Information We Collect

We may collect and process the following personal data:

Identity Data – Name, title, and contact details (email, phone number, address).
Transaction Data – Details of purchases and payments.
Technical Data – IP address, browser type, and device information.
Technical Data – IP address, browser type, and device information.
Usage Data – Information about how you use our Website.
Marketing and Communication Data – Preferences for receiving marketing communications.

How We Use Your Information

We use your personal data to:

Process orders and provide our services.
Communicate with you regarding your enquiries and transactions.
Improve our Website, services, and customer experience.
Send marketing communications where consent has been given.
Comply with legal obligations.

Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity – To fulfil our obligations when you make a purchase.
Legitimate Interests – To improve our services and Website.
Consent – For marketing communications where required.
Legal Compliance – To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal data with:

Service providers who assist in delivering our services (e.g. payment processors, delivery companies).
Legal and regulatory authorities if required by law.
Third parties in the event of a business sale or restructuring.

We do not sell or rent your personal data to third parties.

Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Notice or as required by law.

Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing or withdraw consent where applicable.
Request data portability.
Lodge a complaint with the Information Commissioner's Office (ICO).

Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. You can manage cookie preferences through your browser settings. For more details, please see our Cookie Policy.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Privacy Notice

We may update this Notice from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any privacy-related enquiries, please refer to our Contact Page.